Customer Care India

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Jabong Customer Care – Toll Free Number For Jabong Customer Support

jabong customer care 1In this article, we are going to talk about Jabong.Com’s customer care service and we are trying to communicate to various customers of Jabong and try to review how well is Jabong Customer Care Service working and helping its customers about shopping problems, shipping problems, payment problems, transaction problems, and refund issues.

Jabong Customer care service claims to be one of the finest e-commerce customer care services in India and so we are trying to verify their claim by finding our answers to some basic customer care questions about Jabong from various customers and sum them all up here.

How to talk to Jabong Customer Care Service Executive?

To talk to Jabong Customer Care Service Executives, you can use various options that Jabong.Com is providing you with. Some of the options that you can contact include the Jabong email customer support service, the Jabong toll free helpline number for customer support, Jabong SMS customer support service and some other basic ways.

Here, we are listing all those options that Jabong Customer care team provides us with.

But before that, let us talk about some basic Help and Support Topics about shopping at Jabong.

How to make change to an order on Jabong?

At this service, Jabong fails miserably as it doesn’t allow you to make any change to an order on Jabong. For these questions, the Jabong Customer care service instead of being directly contacted, provides you with a FAQ section with basic self-care options and this is where we found out that we cannot make a change to an order on Jabong. It means we can’t change the delivery address or make a change in the size of clothes, number of items and more. So this is something that needs to rectified if possible.

How to cancel order on Jabong App?

Another thing that you might need Jabong customer care service for is to cancel an order on Jabong App. Well, luckily, you don’t need to contact Jabong customer care for this information and instead, you can do it directly through the Jabong website or App by making a Jabong cancel request.

To cancel an order on Jabong, follow these guidelines –

  1. Go to Jabong’s website.
  2. Go to your customer dashboard.
  3. Go to your order section. Click here to directly visit my orders page on Jabong.
  4. Select your order which is to be cancelled.
  5. Click on cancel button for that order to cancel the order.

And so this is how you can easily cancel an order on Jabong without talking to Jabong customer care executive.

How to return product on Jabong?

One more thing that customers often have to go through is an order that they later have to cancel but they’ve already received it and so they need to fill the Jabong order return form and then return product on Jabong. For this, do you need help from Jabong customer care service executives? I don’t think so. You simply submit a Jabong return request via following method.

What you need is that you just know the following information about Jabong product return policy.

  • Jabong has a 15-days product return policy.
  • You can’t return product on Jabong if you’ve crossed the 15-days time frame.
  • You can’t return product on Jabong if they fall in these categories –
    • Inner wear, Lingerie, Swimsuits, Socks
    • Fragrances, Beauty products
    • Anklets, Bangles, Earrings, Bracelets, Brooches, Pendants, Necklaces and Rings
    • Bundled items

To return an order on Jabong, follow these steps –

  1. Go to Jabong’s website.
  2. Go to your customer dashboard.
  3. Go to your order section. Click here to directly visit my orders page on Jabong.
  4. Select your product to be returned.
  5. Click on Return product option for that order to be returned.
  6. You’ll received details about returning procedure on your e-mail.
  7. Print the Jabong product return form and fill it.
  8. Stick it to the product (well-packed as it was.)
  9. Give it to the pick-up boy and get receipt of product return.
  10. You’ll get the refund back in your bank account / paytm wallet.

Jabong Toll Free Customer Care Number

There are various helpline number for Jabong and we are listing all important jabong toll free customer care numbers here. These toll free number of Jabong customer care are verified and are working all  day on all working days (on working hours only).

  • Jabong Customer Care Number – 0124 612 8000
  • Jabong Toll Free Number – 1800 258 5555

Jabong Email Id To Contact Jabong

In case you need help from Jabong.Com regarding other queries than customer support, here are some of the important email ids of Jabong executives where you can contact Jabong via email easily and get e-mail support from Jabong.Com easily. You can try this attempt if you are unable to get any help through the Jabong Toll Free Numbers. For customer support, drop an email at

Corporate Sales
Business Development & Partnerships
Press Relations

To contact Customer Service Chief Manager of Jabong, you can email directly at

Jabong Office Address

In case you find your query being something you can talk formally either, here is the office address of Jabong where you can contact Jabong support service via written letter either.

Novarris Fashion Trading Private Limited.
Plot no. 82A,
Sector 18, Gurgaon,
Haryana – 122015

Jabong Customer Care Chat

Does Jabong have a Customer care chat option?

We couldn’t find any link to Jabong Customer Care Chat option and hence we can’t be sure whether they have one or not. But in case they have one, we recommend our users who have contacted Jabong Customer care chat executives, please comment your procedure of contacting Jabong customer care chat service.

Jabong Complaints

In case of any user problems, you can submit Jabong complaints to their customer care-email adddress and get helped about the complaint made.

Jabong complaint service is expected to respond within 2 days of complaint submission.

As much as we’ve interacted with customers, Jabong complaint resolving is pretty fast and after submitting complaint to Jabong customer care service, you need not to ping them again as long as you find that your Jabong complaint as been either missed or ignored by the jabong customer care service.

We recommend you to post Jabong reviews below.

Related Topics – jabong sale , jabong my order , jabong login problem , jabong customer care chat , how to return product on jabong app , jabong tracking order , jabong return request , jabong cancel order , jabong complaints , jabong ceo email id , jabong my account

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Updated: March 27, 2017 — 12:27 pm

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