Customer Care India

Complaints, Helpline, Contact Number, Customer Service, Information, Address, Company Data


Flipkart Customer Care Toll Free Number, Email and Complaints

If you love online shopping in India, you must be knowing about Flipkart as one of the biggest Indian e-commerce companies. For any problems regarding Flipkart orders, Flipkart delivery problem, Flipkart payment problem or any other problem, you can contact Flipkart customer care executives on their Flipkar customer care number and Flipkart customer care e-mail address.

Flipkart is an electronic commerce company headquartered in Bangalore, Karnataka. It was founded in 2007 by Sachin Bansal and Binny Bansal. The company is registered in Singapore. Wikipedia

  • CEO: Kalyan Krishnamurthy (Jan 2017–)
  • Headquarters: Bengaluru
  • Number of employees: 30,000 (2016)
  • Customer service: 1800 208 9898
  • Founded: 5 September 2007
  • Subsidiaries: Myntra, Ugenie, Inc., more
  • Founders: Binny Bansal, Sachin Bansal

flipkart customer care contact information

How to contact Flipkart customer care?

Flipkart Toll Free Helpline Number

  • 0124 – 6150 000
  • 1800 208 9898

These two Flipkart toll free numbers and Flipkar customer care numbers are free to call all India 24X7 and you can registed your Flipkar complaint too on the same toll free customer care number. You can also check Ekart Customer Care Number.

Flipkart Customer Care E-Mail Address

  • Contact Flipkart Customer Care Department: cs@flipkart.com
  • Contact Flipkart For Vendors: vendor@flipkart.com
  • Contact Flipkart Marketing: egvmarketing@flipkart.com
  • Contact Flipkart Affiliate: affiliate@flipkart.com

You can contact Flipkart Customer Care on these Flipkart E-mail addresses.

Flipkart Customer Care Portal

You can get following helps at the Flipkart customer care portal –

  • Help With Flipkart Order Delivery
  • Help With Flipkart Offer Redemption
  • Help With Flipkart Order Payment/refund
  • Help With Flipkart Problem With Item Received/Return
  • Help With Flipkart Post Delivery Services
  • Help With Flipkart Change Order
  • Customer Account
  • Payment Related
  • Flipkart Service Queries
  • Report an error

Flipkart Return Policy

Here are all the details about Flipkart Return Policy – Source Webpage

Category

Period

Conditions

Lifestyle: Clothing (excluding Lingerie, Innerwear, Socks and Freebies), Footwear, Eyewear, Fashion Accessories and Jewellery (non-precious)

30 days

exchange

You may return for an exchange within 30 days of delivery, so long as it is unworn, unwashed, without stains, undamaged and with all original tags still attached.

Electronics: Mobiles – Apple, Google; Tablets – Apple; Laptops – Apple; Smart Watches – Apple

10 days replacement*

Refunds are not offered. All sales are final.

*Replacements are offered only if the product was received in damaged condition. For all other device-related issues, please contact the brand authorized service centre directly:

Authorised Service Partner Locator : Apple – https://locate.apple.com/in/en
Google – https://support.google.com/pixelphone/answer/7173456?hl=en-GB

Brand Support Site: Apple – https://support.apple.com/en-in
Google – https://madeby.google.com/intl/en_in/phone/support

Electronics: Mobiles(except Apple), Tablets(except Apple), Laptops(except Apple), Cameras, Consumer Electronics, Entertainment Small, Gaming Hardware, Small Home Appliances, Personal Care Appliances, Personal Care, Health Care Appliances, Small Appliances, Computer Accessories, Mobile Accessories, Camera Accessories, Other Accessories, Computer Peripherals, Smart Home Appliances, Office Equipment, Game and Smart Wearables(except Apple)

Large Appliances: Air Conditioners, Chimneys, Water Geysers, Microwave Ovens, Televisions, Refrigerators, Dishwashers, Washing Machines, Dryers and OTG

Home: Furniture

10 days replacement

Refunds are not offered. All sales are final.

We will help you troubleshoot any issues you may have, either through online tools, over the phone, and/or through an in-person technical visit. In the case of smartphones and tablets, you may also be required to install an application on the mobile to aid with troubleshooting. If a defect is determined within the 10-day period following delivery, a replacement of the same model will be provided at no additional cost. Only in cases where the replacement product is not in stock or has been permanently discontinued, a refund for the entire product or part(s) of the product will be provided by the seller.

Only one (1) replacement will be provided in the unlikely event that the product is defective.

If no defect is confirmed, the issue is not diagnosed within 10 days of delivery, a troubleshooting step cannot be performed, or if one replacement has already been provided, you will be directed to a brand service centre to resolve any subsequent issues.

For products where installation is provided by Flipkart’s service partners, please do not open the product packaging by yourself. Flipkart authorised personnel shall help in unboxing and installation of the product. In this case, the replacement period commences from the date of installation.

Lifestyle: Lingerie (top-wear), Sport & Fitness Equipment, Watches, eBaby Care, Precious Jewellery, Footwear Accessories, Travel Accessories

Home: Home Decor, Home Furnishing, Home Improvement Tools, Household Items and Pet Supply

Automotive: Auto Accessories, Bike Accessories, Car Accessories, Car and Bike Breakdown Equipment, Car and Bike Care, Car and Bike Lighting, Car and Bike Styling, Car AV Electronics and Accessories, Helmets and Riding Gear, Spare and Performance Parts, Tyres and Alloys

Books & More: Books, Music Instruments, Office Supply, School Supply and Toys

10 days

replacement

You may return for a replacement within 10 days of delivery.

For Lingerie (top-wear), it should be unworn, unwashed, without stains, undamaged and with all original tags still attached.

No Returns categories: Lingerie (bottom-wear), Inner-wear, Socks, Clothing Freebies, Home Care, Music, Movies, Baby Care Supply, Beauty and Grooming, Gift Cards, Food and Nutrition, Computer Software, CD/DVD, Pen Drives, Memory Cards, Gaming VR, Cars, Two Wheelers, Lubricant, Oil, Cleaning solutions, Grease, Glue, Wax, Perfumes, Deodorants, Inks, Gels, Polish, Liquids, Personal Hygiene, Pet Hygiene/Grooming and Other Consumables, Screen guards, Graphics cards, Motherboards, Internal Hard drives, RAM

No returns

Returns cannot be accepted for these product categories.

View a complete list of all non-returnable products here.

Flipkart Officer Contact Details

Mr. Rajiv Ravindran

Flipkart Internet Pvt Ltd.

AKR Tech Park, 1st floor Block ‘C’ Krishna Reddy Industrial Area,7th Mile,

Hosur Road Bangalore 560068

Karnataka, India

Phone: +91 – 080-42749527

Email: grievance.officer@flipkart.com

Time: Mon – Sat (9:00 – 18:00)

Flipkart Customer Care Mailing Address

Flipkart Internet Private Limited,
Ozone Manay Tech Park,
#56/18 & 55/09, 7th Floor,
Garvebhavipalya, Hosur Road,
Bangalore – 560068,
Karnataka, India.

Flipkart Office Address

Flipkart Internet Private Limited
Vaishnavi Summit, No 6/B, 7th Main,
80 Feet Road, 3rd Block,
Koramangala,
Bangalore – 560034
India
CIN: U51109KA2012PTC066107
Telephone: 1800 208 9898

So these were some of the important details about Flipkart Customer Care Service, You can contact Flipkart official webpage for more such enquiry.

Updated: November 6, 2018 — 1:32 pm

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